Method and types of withdrawals

GEMFOREX wants to shorten the time consumed from account opening until the time you can start trading as much as possible. We support your desire to 「Start Now!」and we also think that this is important in the withdrawal process.

Also, since we have segregated management of the same amount of funds as our customer’s operating funds, so that even first time in overseas Forex can deal with confidence. Also with regard to withdrawals, we will carry out directly from the same account in order to carry out more quickly and smoothly.

Type Base Currency Transaction fee Minimum Transfer time
Bank Transfer USD none * $1〜 From 3 to 5 working days
For all withdrawal routes you can withdraw by bank remittance. Please click on the “Withdraw Now!” button once you have logged on. All withdrawals from US dollar accounts will be converted.
*If you choose a bank outside of Japan, please request withdrawal from your USD trading account.
※Please note that withdrawal requests made from a JPY trading account will be cancelled.
*We accept only accounts at domestic financial institutions in your country of residence or nationality.
Type Base Currency Transaction fee Minimum Transfer time
Neteller Settelement JPY/USD none $1〜 From 2 to 3 working days
It is under maintenance now, we apologize for the inconvenience. Please wait until it becomes available
Neteller Settelement
Type Base Currency Transaction fee Minimum Transfer time
Skrill Settelement JPY/USD none $1 From 2 to 3 working days
It is under maintenance now, we apologize for the inconvenience. Please wait until it becomes available
Skrill Settelement
Type Base Currency Transaction fee Minimum Transfer time
bitwallet Settlement JPY, USD Free $1 From 1 to 3 working days
It is under maintenance now, we apologize for the inconvenience. Please wait until it becomes available
bitwallet Settlement

GEMFOREX does not accept withdrawal requests made in the name of a third party. When requesting a withdrawal, we will accept only domestic financial institution accounts of the resident of the country or with nationality that is the same as the account holder. Withdrawal requests made by a third party will be rejected.

From the viewpoint of cash and money laundering of credit card use, at the time of your withdrawal request, we are allowed to obligate for the submission of the surface image of all of the credit cards you have used (for card number confirmation).

* The image of the description of the security code at the back is not necessary.

Since there is a specifications that withdrawal request is not allowed in case our certification is not completed, We ask for your understanding in doing the procedure.

Also, for those who made payment in credit card, if you apply for withdrawal without doing any trading at all, due to the prevention of cashing credit card frame purpose and the like, since permission from card companies will be required, we ask for a little time. And, in case of payment exceeding a total of 50,000 yen from credit card, the same applies if you apply for withdrawal in several transactions. We hope for your acknowledgment. Thank you.

*We do not charge a fee for up to one withdrawal within a 30-day period.
For the second and subsequent withdrawals within a 30-day period, we charge 2% of the amount withdrawn (4,500 yen ($45) for withdrawals of 200,000 yen ($2,000) or less).

Our company does not charge withdrawal fees for the first withdrawal per month, subsequent withdrawals are charged 2%. Please be aware that some banks charge reception fees for transfers, please check with your bank. Although transfer fees are absorbed by the company, if you withdraw funds without even placing one trade, transfer fees may be at your charge.(In case of withdrawal without making any transaction after making a deposit, we will ask for the fee (45USD) related to the withdrawal at your expense.)
Withdrawals from your wallet account are subject to a withdrawal fee of 4,500 yen ( *45 USD for USD accounts) at your expense, regardless of the frequency of withdrawals.

Furthermore, for withdrawals from your trading account, please log in and go to My Page, then go to the Menu and click Withdrawal (Refund), choose your method of withdrawal and complete the necessary steps and confirm.