GEMFOREX’s investment dealer services are provided by Lindholm Capital Ltd (operating under the tradename ‘GEMFOREX’), which is an Investment Dealer (Full-Service Dealer, excluding Underwriting) regulated by the Financial Services Commission (‘FSC’) in Mauritius under the license number GB21026537 (hereinafter referred to as ‘GEMFOREX’ or ‘the Company’ or ‘we’).
We understand the importance of maintaining the confidentiality and privacy of personal information that we hold about our clients and other third parties. This Privacy Policy Statement (hereinafter ‘this Statement’) outlines how we manage and protect the personal information you give us and hold about our clients. By visiting our website and using our services, your agreement to this Policy is implied. We are bound by the Mauritius Data Protection Act 2017. Mauritian Data Protection Act 2017, sets out the rules for information matching and provides on how the personal information is treated. These principles reflect internationally accepted standards for personal information handling.
This Policy will be reviewed periodically to take account of changes to our operations or practices and, further, to make sure it remains appropriate to any changes in law, technology and the business environment. You should check this page from time to time to ensure that you are happy with any changes. Any information held will be governed by our most current Policy.
When we collect, store and use your personal information, we do so in accordance with the rules set down in the Mauritius Data Protection Act 2017. We are committed to being open and transparent about how we use your personal information.
We may collect and process the following data about you:
When you use our website, we will use cookies to distinguish you from other users of our website. This helps us to provide you with a more relevant and effective experience when you browse our website, including presenting websites according to your needs or preferences and allows us to improve the site generally.
We may collect, hold, use and disclose personal information for the following purposes:
GEMFOREX will be responsible to make available personal information if required to Mauritian Authorities, as permitted by law.
Depending on the products and services concerned and the relevant restrictions on sensitive data, personal information may be disclosed to:
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting through an email on our website.
You also have the right to obtain a copy of any personal information which we hold about you and to advise us of any perceived inaccuracy. To make a request, please write to us, verifying your identity and specifying what information you require.
We may charge an administrative fee to cover the cost of verifying the application and locating, retrieving, reviewing and copying any material requested.
f you are an individual in the European Economic Area (EEA), we collect and process information about you only where we have legal bases for doing so, under applicable European Union laws. The legal bases depend on the services you use and how you use them.
This means we collect and use your information only where:
If you have consented to our use of information about you for a specific purpose, you have the right to change your mind at any time, but this will not affect any processing that has already taken place. Where we are using your information because we or a third party (e.g. your employer) have a legitimate interest to do so, you have the right to object to that use though, in some cases, this may mean no longer using our services.
We hold personal information in a combination of secure computer storage facilities and paper-based files and other records and take steps to protect the personal information we hold from misuse, loss, unauthorised access, modification or disclosure.
We limit access of information only to those relevant employees or partners that need to know the information in order to enable the carrying out of the Agreement between us. We do not hold or store Credit/Debit card data.
We have procedures in place regarding how to safeguard and use your information, for example, by requesting our Affiliates and employees to maintain the confidentiality of your information.
We will not keep your personal information for any longer than is required. In many cases, information must be kept for considerable periods of time. However, when we consider that information is no longer needed, we will remove any details that will identify you or we will securely destroy the records.
While we will use all reasonable efforts to safeguard our clients’ personal information , you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data transferred from you, or to you via the internet.
By submitting any personal information (including, without limitation, your account details) to us you consent to the use of information as set out in this Policy. We reserve the right to amend or modify this Privacy Policy and if we do so we will post the changes on the Website. It is your responsibility to check the Privacy Policy when you submit information to us. Your use of the Website will signify that you agree to any such changes.
We are not responsible for the privacy policies and practices of other websites even if you accessed a third-party website using links from our Website. We recommend that you check the policy of each website you visit and contact the owner or operator of such website if you have concerns or questions.
We may, at any time and at our discretion, vary this Policy. We will notify you, if we amend this Privacy Policy, by contacting you through the contact details you have provided to us. Any amended Privacy Policy is effective once we notify you of the change.
If you have any questions regarding this Policy, wish to access or change your information or have a complaint, or if you have any questions about security on our Website, you may email us at the email displayed on our website.